• Time: 14.15 - 15.00
• Format: Fire-side chat with audience participation
• Panellists: Hamid Gharda (Chair, SAMS Global), Jill Molyneux (University of Sheffield), Felicity Lawrence (University of Leicester)

• Translate conference themes into practical tools for universities.
• Define a consistent approach to agent reviews across the UK sector.
• Balance strategic leadership buy-in with operational usability.
• Identify sector benchmarks, templates, and standards

• What would a consistent, sector-wide approach to agent reviews look like?
• Which tools or templates would most help day-to-day teams?
• How can we bridge the gap between operational teams and senior leadership?
• How might AI, predictive analytics, and benchmarking shape future reviews?

• Strategic tools: standards, executive briefing templates, risk alignment.
• Operational tools: review templates, benchmarks, dashboards, AQF alignment.
• Transparency & compliance: demonstrable oversight for regulators.
• Globalisation & tech: managing sub-agent networks and digital relationships.

• A co-created wishlist of tools and benchmarks.
• Clarity on how to embed reviews into institutional strategy.
• Shared vision for sector-wide professionalisation of agent reviews.